Butch-Femme.com FAQ

Here you can find answers to questions about how the board works. Use the links or search box below to find your way around.

Blank Page on Chat page

If you are getting to the chat page and there is just a white page with a connect button grayed out try this Witch to java vm. Here is the link to do the download and install http://www.java.com/en/download/windows_automatic.jsp If that link does not work for you, try this one (click the "Free Download" picture located in the top right corner): http://java.com/en/index.jsp It is possible that you are using Microsoft's Java VM, in which case you need to switch to the Sun Java VM. Here is a link to instructions on how to make this change: http://java.com/en/download/help/switchvm.jsp

Are you having trouble staying logged in?

99% of the time if you are having trouble staying logged in it is because you have set Remember username/password to no. Set this to yet and MAKE SURE that you have your security level set in your browser to Medium and that you have enabled your browser to accept cookies.

Help! I need to delete my post.

You may only edit or delete your post for 30 minutes after you have posted on the forum. After that your post remains on the site. Webmasters will NOT normally delete posts.

Having trouble jumping into chat?

If you are having trouble logging into chat there could be a few reasons.

1. You are not logged into Butch-Femme.com as a member. If so you will recieve an error similar to "Fatal error: Call to undefined function: show_nopermission() in /home/butchfem/public_html/portal/forums/digichat.php on line 6 " If you get this error you MUST login to the site before being able to utilize the chat room.

2. The chat is down for maintenance.

3. You have registered for the site but have not yet been approved by the Webmasters.

Have I activated my account?

Please make sure you have activated your account. If you signed up for the website but did NOT receive an email from Butch-Femme.com with the activation codes then your registration is NOT activated. The webmasters cannot approve you until you have confirmed your registration by clicking on the activation codes in that email. Here are few reasons that may preclude you from getting that email:

1. You put the wrong email address in when you registered.

2. The email we sent out ended up in your spam or bulk folder (please check there first before emailing us).

If you have not received the email with the activation codes you MUST write us requesting that they be sent to you.

I have activated my account but still can't do most things.

Even though you have activated your account there might still be some delay in being able to access all the features at Butch-Femme.com. The Webmasters must first approve your registration before you are able to utilize the resources on this site.

I am logged in but still can't do most things.

Our personals and website have two distinct logins. Your login for the personals will NOT work for the website. If you logged in here http://www.butch-femme.com/cgi-bin/v_personals/classifieds.cgi you are logged into the personals NOT the website and therefore will not be able to chat or post in the forums. If you here http://www.butch-femme.com/portal then you are logged into the website NOT the personals and will not be able to browse or submit personal ads.

Are you having trouble logging in?

99% of the time this issue is caused by a corrupt cookie. You can resolve it by clearing your cookies. Check in the user maintenance section of the FAQ for instructions on how to clear cookies.